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Our Staff


Certified Education Technology Leader
DEPARTMENT MANAGER

Dennis Roche, CISA, CISM, CETL
Director of Technology
Mr. Roche draws on more than twenty years experience from the private sector building solid technology teams, designing multi-platform infrastructures and making customer service a top priority.  His technology background ranges from industry experience in financial services, healthcare, travel, and power generation prior to joining the Natick Public Schools in July of 2005.  Mr. Roche is a graduate of Boston College, a Certified Information Systems Auditor (CISA), a Certified Information Security Manager (CISM) and, a Certified Education Technology Leader (CETL).


NETWORK TEAM

Jason Thistle, ACSA, CSSA
Network Manager
Mr. Thistle most recently worked for Apple Inc. and brings a wide array of experience in supporting computer technologies within Microsoft, Apple, and Linux environments.  He is a graduate of Community College of Rhode Island with an Associate's degree in Micro Computer Networking.  Jason has also earned various certifications from Apple; Apple Certified Desktop Technician (ACDT), Apple Certified Portable Technician (ACPT) and Apple Certified System Administrator (ACSA).

Dan Warren, ACMT
Deployment Specialist
Mr. Warren joined our team back in January of 2007.  He has many years experience troubleshooting and supporting numerous hardware and software applications packages in Windows, Macintosh and Unix environments and is a graduate of Bennington College.


DATA, QUALITY & CONTROL TEAM

John McAndrew
Manager of Data, Quality & Controls  

Mr. McAndrew joined our team in September of 2017.  He is currently a member of the Natick Apple Store Team and has previously worked for an educational vendor in various roles for over 15 years, one of them being in Quality Assurance.

Pamela Marascia
Data, Budget & Control Analyst

Ms. Marascia previously worked as a Project Analyst at Northeastern University prior to joining the Natick Public Schools in September of 2011.  She brings with her a wealth of experience in various aspects of IT support, project management and providing superior customer service.


HELP DESK TEAM

LaKisha Wilson, ACMT
Help Desk Manager

Ms. Wilson brings many years of experience troubleshooting and supporting computer systems in mixed Windows, Macintosh and Unix shops.  She joined the Technology Services Team in August 2006 and best known for providing service with a smile.  Ms. Wilson is currently enrolled in the Computer Applications Specialist degree program at Massasoit Community College and earned her ACMT certification from Apple in November of 2010.

Ryan Boland, ACMT
Technician (High School) 

Mr. Boland is a graduate of Natick High Class of 2013.  He earned his ACMT certification as a student and also was an intern for the Technology Services Department during the spring of his senior year.  Ryan is a quick learner with a lot of potential and is based at Natick High. 

Todd Beckwith
Senior Technician

Mr. Beckwith is 2001 graduate of Keefe Tech in Framingham, Massachusetts and the veteran within the department.  He joined the technology team in Natick in September of 2001.  He has enjoyed many years in the role of a first responder and coming to the aid of those in need.  In his spare time, Todd supports Boston sports teams and enjoys seeing popular films in the theater.

Chris Cruz, ACMT 
Senior Technician 

Mr. Cruz previously worked in the advertising industry and brings over sixteen years of experience troubleshooting and solving a wide range of technologies.  He is well versed in supporting both Mac OSX and iOS devices and also completed his certification on becoming an Apple Certified Macintosh Technician Certification (ACMT) in March of 2015.  Chris is also in a band where he plays guitar and provides back up vocals.

Chris Gollnick, ACMT 
Senior Technician (Wilson) 

Mr. Gollnick is a former Apple employee and holds various certifications from Apple including Apple Certified Macintosh Technician Certification (ACMT), Apple Certified iLife Trainer and being an Apple Genius to name a few.  He is a graduate of Westfield State University and has a BA in Theater Arts and Music Composition.

Jamie Billings, ACMT 
Senior Technician (Kennedy) 

Mr. Billings joined our team in the summer of 2017.  He earned his Apple Certified Macintosh Technician Certification (ACMT) in 2001.  He is an avid musician who plays drums, guitar, and bass.  Jamie's hobbies include 3-D printing, photography, metal music, and horror films.


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